trismugistus

What are you on about?

If you can't remember your e-mail address and password, that's not really our problem, is it?

kieselgurgh

Wow, you havent been around in 8 months!., have you tried:

Forgot my pasword?
yet?

I hope this helps.

Have fun.

hatesyou

This doesn't exactly qualify as a "BIG" problem. It also hardly qualifies as one I can help you with.

If after using the password recovery form you haven't wound up with the appropriate email it would indicate one of two things.

1) You're checking an email address that differs to the one you registered with.
2) There is some form of filtering on the address that is redirecting it or removing it.

The reason I may not be able to assist any further is because of the nature of security. Its all well and good for you to lay claim to an account but it is difficult if not impossible to prove. To that end we will not release the password / reset the password or otherwise breach the security of the other account on the off chance that it is not yours.

Further to this we cannot manually recover the password to an account as it is encrypted.

All I can suggest is to check any possible email addresses you may have registered and if this doesn't provide access to your former account, that you learn from this and take more care with your details in future.